Refund policy

Refunds 

We want you to be happy with your purchase. If you receive a damaged or incorrect item, or if you are unsatisfied with the functioning of your product, please contact our Customer Support team and we’ll work to make it right.

We do not accept physical product returns or exchanges. If your order qualifies for a refund, you will not be required to mail the product back to us.

Once your refund is approved, a 100% refund for the amount paid for the applicable item(s) will be issued to your original payment method. Please allow up to 3 business days for the refund to appear in your account.

Damaged Products 

If you receive damaged or incorrect items, please contact Customer Support immediately at care@primserve.com Monday through Friday, 8 a.m. to 5 p.m. PST.

Please include your order information and details about the issue so our team can assist you.

This Privacy Policy describes how www.natureshangout.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.